Terms of service
The website www.aim-care.com is owned by Aim Care S.r.l.s. VAT number 09867211212.
Aim-care.com reserves the right to update or modify these sales conditions at any time, in consideration of any regulatory changes and company strategies. The contract concluded between aim-care.com and the customer shall be deemed concluded upon acceptance, even partial, of the order by Lacouvette S.r.l. Such acceptance is deemed tacit if not otherwise communicated in any way to the customer. By placing an order in the various ways provided, the customer declares to have read all the information provided to him during the purchasing process and to fully accept the general conditions and payment terms transcribed below.
Once the online purchasing process is completed, the customer shall print, or save an electronic copy, and retain these general sales conditions in compliance with the law governing distance sales.
Any right of the customer to compensation or indemnity is excluded, as well as any contractual liability for direct or indirect damages to persons and/or property caused by the non-acceptance, even partial, of an order made possible by using the website, such as saving navigation-related information, storing data to keep the browsing session active, and/or
Warranties
All products purchased are guaranteed against any defects that prevent their correct use, in which case we will replace them at our expense.
Prices
The prices of the products you will find for sale on this website include VAT, and shipping costs are specified. There are no additional charges. The prices are valid as long as they are listed on the website. If you place an order, the price of the ordered product will be locked in until delivery, even if there have been changes in the meantime. All products will come with complete instructions for use, and for any doubts, clarifications, or consultations, before or after purchase, Lacouvette S.r.l. is at your disposal, you can contact us via email (aimcare1997@gmail.com) or through our Facebook or Instagram page. To place an order on this website, it is necessary to be of legal age.
Order Confirmation
For every order you place on our website, you will receive an email confirming receipt of the order and summarizing its details. A subsequent email will confirm the acceptance and processing of the order, and will provide the identification details of the courier and the shipment.
RIGHT OF WITHDRAWAL
Our aim is to guarantee the customer's complete satisfaction. If the customer, upon receiving the purchased goods, decides to return them, they have the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty (according to the Consumer Code D.L. 21 Feb. 2014 n.21 in compliance with the European regulations on e-commerce being implemented). To exercise this right, the Customer must send an email to info@aim-care.com within 30 days from the date of receipt of the goods to communicate their intention to withdraw. Once we receive said withdrawal notice, the customer will have an additional 30 days to return the goods.
However, the right of withdrawal is subject to the following conditions:
According to the law, the contribution for the shipping costs related to the return of the goods is borne by the customer, using a carrier of their choice. The item must be returned intact, in the same condition as when it was received.
The item must be returned properly packaged in the SAME PACKAGING used for shipping to the customer or with suitable and resistant material for transport. No other types of packaging will be accepted, or packaging that is insufficient to maintain the integrity of the item and/or that is damaged during transport. In this case, the item will be made available to the Customer for return, simultaneously canceling the withdrawal request.
AIMCARE S.r.l.s. will refund the Customer, as soon as the product is received and its integrity is verified, the amount paid. Alternatively, at the customer's choice, they can use the credit for replacement or purchase of another item. IMPORTANT: Please include a copy of the paper purchase receipt found in the shipment in the return package.
In accordance with Article 67, paragraph II, of the Consumer Code, it is a necessary condition for exercising the right of withdrawal that the product to be returned is substantially intact. The products must not have been damaged and/or altered.
For exercising the right of withdrawal, it is not required that the returned merchandise be insured against theft and accidental transportation damages. However, since the risk inherent in the return of the merchandise falls on the buyer, Lacouvette S.r.l. invites the buyer who intends to exercise the right of withdrawal to insure the shipment at their own expense for the indicated value.
In accordance with Article 67, paragraph IV, of the Consumer Code, only after the return of the product and only after verifying compliance with the preceding points, Lacouvette S.r.l. will proceed, as quickly as possible, to refund the amounts paid by the user. The refund amount will be communicated via email and credited to the same payment method used for the purchase or via bank transfer. The user still has the option to participate in ongoing commercial offers.
Aim-care.com reserves the right to update or modify these sales conditions at any time, in consideration of any regulatory changes and company strategies. The contract concluded between aim-care.com and the customer shall be deemed concluded upon acceptance, even partial, of the order by Lacouvette S.r.l. Such acceptance is deemed tacit if not otherwise communicated in any way to the customer. By placing an order in the various ways provided, the customer declares to have read all the information provided to him during the purchasing process and to fully accept the general conditions and payment terms transcribed below.
Once the online purchasing process is completed, the customer shall print, or save an electronic copy, and retain these general sales conditions in compliance with the law governing distance sales.
Any right of the customer to compensation or indemnity is excluded, as well as any contractual liability for direct or indirect damages to persons and/or property caused by the non-acceptance, even partial, of an order made possible by using the website, such as saving navigation-related information, storing data to keep the browsing session active, and/or
Warranties
All products purchased are guaranteed against any defects that prevent their correct use, in which case we will replace them at our expense.
Prices
The prices of the products you will find for sale on this website include VAT, and shipping costs are specified. There are no additional charges. The prices are valid as long as they are listed on the website. If you place an order, the price of the ordered product will be locked in until delivery, even if there have been changes in the meantime. All products will come with complete instructions for use, and for any doubts, clarifications, or consultations, before or after purchase, Lacouvette S.r.l. is at your disposal, you can contact us via email (aimcare1997@gmail.com) or through our Facebook or Instagram page. To place an order on this website, it is necessary to be of legal age.
Order Confirmation
For every order you place on our website, you will receive an email confirming receipt of the order and summarizing its details. A subsequent email will confirm the acceptance and processing of the order, and will provide the identification details of the courier and the shipment.
RIGHT OF WITHDRAWAL
Our aim is to guarantee the customer's complete satisfaction. If the customer, upon receiving the purchased goods, decides to return them, they have the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty (according to the Consumer Code D.L. 21 Feb. 2014 n.21 in compliance with the European regulations on e-commerce being implemented). To exercise this right, the Customer must send an email to info@aim-care.com within 30 days from the date of receipt of the goods to communicate their intention to withdraw. Once we receive said withdrawal notice, the customer will have an additional 30 days to return the goods.
However, the right of withdrawal is subject to the following conditions:
According to the law, the contribution for the shipping costs related to the return of the goods is borne by the customer, using a carrier of their choice. The item must be returned intact, in the same condition as when it was received.
The item must be returned properly packaged in the SAME PACKAGING used for shipping to the customer or with suitable and resistant material for transport. No other types of packaging will be accepted, or packaging that is insufficient to maintain the integrity of the item and/or that is damaged during transport. In this case, the item will be made available to the Customer for return, simultaneously canceling the withdrawal request.
AIMCARE S.r.l.s. will refund the Customer, as soon as the product is received and its integrity is verified, the amount paid. Alternatively, at the customer's choice, they can use the credit for replacement or purchase of another item. IMPORTANT: Please include a copy of the paper purchase receipt found in the shipment in the return package.
In accordance with Article 67, paragraph II, of the Consumer Code, it is a necessary condition for exercising the right of withdrawal that the product to be returned is substantially intact. The products must not have been damaged and/or altered.
For exercising the right of withdrawal, it is not required that the returned merchandise be insured against theft and accidental transportation damages. However, since the risk inherent in the return of the merchandise falls on the buyer, Lacouvette S.r.l. invites the buyer who intends to exercise the right of withdrawal to insure the shipment at their own expense for the indicated value.
In accordance with Article 67, paragraph IV, of the Consumer Code, only after the return of the product and only after verifying compliance with the preceding points, Lacouvette S.r.l. will proceed, as quickly as possible, to refund the amounts paid by the user. The refund amount will be communicated via email and credited to the same payment method used for the purchase or via bank transfer. The user still has the option to participate in ongoing commercial offers.